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ChatBees Terms of Service

Effective Date: January 1, 2024

Thank you for visiting chatbees.ai (the "Site") and learning more about ChatBees' service (the "Service"), including any information, text, graphics, or other materials uploaded, downloaded, or appearing on the ChatBees Site and Service. These Terms of Service ("Terms") govern your access to and use of ChatBees' Site and Service.

1. Acceptance of Terms

These terms set forth the legally binding terms and conditions that govern your use of the Site and Service. By accessing or using the Site and Service, you agree to be bound by these terms (on behalf of yourself or the entity that you represent) and all terms incorporated by reference. And you represent and warrant that you have the right, authority, and capacity to enter into these terms (on behalf of yourself or the entity that you represent). You may not access or use the service or accept these terms if you are not at least 18 years old. If you do not agree to all of these terms, you may not access or use the Site and Service.

2. Description of Service

ChatBees is a serverless chat platform designed to facilitate communication and insights from knowledge bases. The Service operates on cloud infrastructure, utilizing platforms such as Amazon Web Services (AWS) to provide scalable and reliable performance.

The Service allows users to ingest data from various data sources, including files, websites, Google Docs, Notion, etc. The service analyzes the data to provide summaries and insights. Users can interact with the Service using natural language to ask questions and receive relevant information.

3. Account Registration

In order to access certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Data Privacy

ChatBees is committed to protecting your privacy and the security of your data. By using the Site and Service, you acknowledge and agree to the collection, processing, and storage of your data as described in ChatBees' Privacy Policy. We may collect and process various types of information, including but not limited to:

  • Information you provide when creating an account, such as your name, email address, and organization details.
  • Content and data you upload, transmit, or store on the Service, including text, documents, and other files.
  • Usage information, such as your interactions with the Service, IP address, browser type, and device identifiers.

ChatBees uses your data to provide and improve the Service, including but not limited to:

  • Enabling communication and collaboration features.
  • Generating insights and analytics to enhance your user experience.
  • Customizing the Service based on your preferences and usage patterns.

ChatBees will not share your data with third parties without your consent except as required by law.

While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your data. You are responsible for maintaining the security of your account credentials and for promptly notifying us of any unauthorized access or use of your account.

By using the Service, you retain ownership of all data you upload or transmit through the Service. You grant ChatBees a limited license to use, modify, and distribute your data solely for the purpose of providing and improving the Service.

For more information about how we collect, use, and disclose your information, please refer to our Privacy Policy.

5. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

  • Use the Site and Service for any unlawful purpose or in violation of any applicable laws or regulations.
  • Upload, transmit, or otherwise make available any content that is infringing, obscene, defamatory, or otherwise objectionable.
  • Attempt to gain unauthorized access to the Service or its related systems or networks.
  • Interfere with or disrupt the Service or servers or networks connected to the Service.

6. Intellectual Property Rights

The Site and Service and its original content, features, and functionality are owned by ChatBees and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7. Modifications to Service

ChatBees reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that ChatBees shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

8. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. ChatBees does not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects in the Service will be corrected.

9. Confidentiality

ChatBees agrees that confidential or proprietary technical or business information (“Confidential Information”) may be shared with ChatBees or uploaded into the Service. ChatBees will exercise reasonable care to protect the confidentiality of the Confidential Information, which standard of care will in no event be less than it takes to protect its own Confidential Information of a like nature.

Except as required by law or as strictly necessary to perform under this Agreement, neither ChatBees will not disclose the Confidential Information or use such Confidential Information for the benefit of any third Party.

Confidential Information will not include information that (i) was in the public domain at or subsequent to the time it was communicated to ChatBees or uploaded to the Service; (ii) was rightfully in ChatBees possession free of any obligation of confidence at or subsequent to the time it was communicated to ChatBees or uploaded into the Services; (iii) was developed by employees or agents of ChatBees independently of and without reference to any any Confidential Information.

ChatBees may disclose the Confidential Information in response to a valid court order, law, rule, or regulation, provided that notice of such disclosure is given to the disclosing party in advance, where permitted by law so that the disclosing Party may object to such disclosure.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CHATBEES (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF CHATBEES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SITE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DOLLARS (U.S. $50.00). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THESE TERMS. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law provisions. Any dispute arising between you and us will be subject to the exclusive jurisdiction and venue of California courts. We may seek injunctive or other relief in any state, federal or national court of competent jurisdiction for any actual or alleged infringement of ours, our affiliates', or any third party's intellectual property or other proprietary rights. It is important to note that the United Nations Convention for the International Sale of Goods does not apply to this Agreement.

12. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively through binding arbitration conducted in accordance with the rules of the [Arbitration Association]. The arbitration shall take place in [City, State], and the prevailing party shall be entitled to reasonable attorneys' fees and costs.

13. Entire Agreement

These Terms constitute the entire agreement between you and ChatBees regarding the Site and Service and supersede all prior and contemporaneous agreements, representations, and understandings.

14. Contact Us

If you have any questions about these Terms, please contact us at contact@chatbees.ai.