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ChatBees Blog

General updates, blog posts about ChatBees and Enterprise GenAI

Featured posts

Enhancing Customer Service with RAG and Knowledge GraphsEnhancing Customer Service with RAG and Knowledge Graphs

Enhancing Customer Service with RAG and Knowledge Graphs

Reduction of 28.6% in the median per-issue resolution time

Use HubSpot Copilot to simplify support workflowUse HubSpot Copilot to simplify support workflow

Use HubSpot Copilot to simplify support workflow

10x Faster Customer Ticket Resolution to boost customer satisfaction.

ChatBees tops RAG quality leaderboardChatBees tops RAG quality leaderboard

ChatBees tops RAG quality leaderboard

ChatBees, a serverless LLM platform, achieved a 4.6/5 average RAG quality score in a benchmark published by Tonic.ai. 

All posts

10 Essential Strategies for Effective Ticket Triage in Customer Support (2024)10 Essential Strategies for Effective Ticket Triage in Customer Support (2024)

10 Essential Strategies for Effective Ticket Triage in Customer Support (2024)

Boost your customer service success with 10 essential ticket triage strategies for 2024. Master prioritization and enhance KPIs effortlessly.

10 Ways To Use Slack for Customer Support To Enhance Communication (2024)10 Ways To Use Slack for Customer Support To Enhance Communication (2024)

10 Ways To Use Slack for Customer Support To Enhance Communication (2024)

Enhance customer support with these 10 innovative ways to use Slack for improved communication and service efficiency in 2024.

10 Benefits of Implementing a Customer Service Knowledge Base for Your Business (2024)10 Benefits of Implementing a Customer Service Knowledge Base for Your Business (2024)

10 Benefits of Implementing a Customer Service Knowledge Base for Your Business (2024)

Enhance your business with a customer service knowledge base. Learn 10 key benefits that improve efficiency, customer satisfaction, and support operations in 2024.

10 Benefits of Implementing an Automated Ticketing System for Your Business (2024)10 Benefits of Implementing an Automated Ticketing System for Your Business (2024)

10 Benefits of Implementing an Automated Ticketing System for Your Business (2024)

Improve efficiency and customer satisfaction with an automated ticketing system. Learn about the advantages of this technology for your business.

15 Essential Customer Service KPIs to Track for Improved Performance (2024)15 Essential Customer Service KPIs to Track for Improved Performance (2024)

15 Essential Customer Service KPIs to Track for Improved Performance (2024)

Monitoring the right customer service KPIs is crucial. Learn about the 15 essential KPIs to track and enhance your performance.

10 Top Glean Competitors (2024)10 Top Glean Competitors (2024)

10 Top Glean Competitors (2024)

Beat your Glean competitors and lead the digital space! AI chatbots boost support and workflows. Click to learn more about Chatbee’s AI solutions.