Privacy Policy for ChatBees

Last Updated Date: January 1, 2024

ChatBees, Inc. is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice (“Notice”) explains how ChatBees, Inc. and its affiliates and subsidiaries operating under the ‘ChatBees’ brand (“ChatBees“, “we“, “our” or “us“) collect, store, use, disclose and otherwise process information about you in the course of our business, including through our websites that link to this Notice (such as, (the “Sites“), our generally available software-as-a-service offering hosted by or on behalf of ChatBees (the “Service”) and through other means such as our and our partner’s events, sales and marketing activities. This Notice also sets out more information about your privacy rights.

1. Information You Provide:

When using the Sites: We may collect your name, email, postal address, phone number and other information you provide via the Sites when, for example, you submit inquiries, request more information about our services, complete surveys, download ChatBees collateral, provide feedback about our services or register for sales events or marketing activities.

When using our Service: When you create an account with ChatBees, we may collect personal information such as your name, email address, and contact details. ChatBees may access and analyze data from various sources provided by you, including files, websites, Google Docs, Notion, and other platforms, based on your permissions and settings.

2. Information We Collect:

When using the Sites: We automatically collect information when you visit or use the Sites, including your use of Self-Service. This information may reveal your identity and may include information about the specific computer or device you are using, such as your computer’s operating system and Internet Protocol (IP) address. Also, we automatically collect and store information about your activities on our Sites, such as information about how you came to and used our Sites, event information (like access times, browser type, and language) and data collected through cookies and other similar technologies that uniquely identify your browser, computer and/or other device.

Usage Information: We may collect information about how you interact with our platform, including your queries, interactions with chatbots, and usage patterns.

3. How We Use Your Information:

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances.

To Provide Services: We use the information we collect to provide, maintain, and improve our services, including analyzing data to generate insights and answer user queries.

Communication: We may use your contact information to communicate with you about updates, service announcements, and important notices related to your account.

Analytics: We may use aggregated and anonymized data for analytical purposes to understand trends, improve our services, and enhance user experience.

We will not use your data to develop, improve, or train generalized AI and/or ML models.

4. Information Sharing and Disclosure:

We may have to share your personal data with the parties set out below for the purposes set out in paragraph 3 above.

Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our platform, conducting business activities, or servicing you, provided they agree to keep your information confidential.

Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

Business transferees: We may share your personal information with relevant participants in business transactions (or potential transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, (including, in connection with a bankruptcy or similar proceedings).

5. Data Security:

Security Measures:We maintain various physical, electronic and procedural safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of personal information.

Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Choices and Rights:

Account Settings: You can manage your account settings and preferences, including opting out of certain communications, by accessing your account dashboard.

Access and Correction: You may request access to, correction, or deletion of your personal information by contacting us through the provided channels.

7. Children's Privacy:

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

8. Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this Privacy Policy periodically.

By using ChatBees' Site and Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at